State Farm® Insurance Agent Lee Towns

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

SINGING _SULLY

February 28, 2023

5 out of 5

"Great SAR training! Learned a lot at tracking missing people! Thanks everyone!"

AM

January 26, 2023

1 out of 5

"Chandler has been a great agent to work with! He is very knowledgable and was able to help me find the best deal for both car insurance and rental insurance. The price he gave me was about $40-60 less than other insurance companies that I spoke with. When I first got my car insurance through State Farm, my driving tracker didn't arrive (pandemic mail) and he was very quick in getting me a new one sent right away. Edit- I was so sad when Chandler left because with him, so did the great service. My bill changed monthly and I constantly had to ask for explanations. When I got a new car, I couldn't get a response on how to update my insurance/add my husband. I then called multiple times for multiple days, emailed and texted with no response. Finally, I got someone to pick up so I could cancel. Someone finally reached out to me because I had put my husband's name in to get a quote and they wanted new business, yet they weren't taking care of their existing. Their response was that I had contacted them over the holidays, but I had contacted them well into the week following the holidays with 0 response and when they were supposed to be open. Wherever Chandler has gone to- follow him for insurance because without him they are severely slacking."

Baxter Collier

November 21, 2022

5 out of 5

"I love buying my insurance here, such nice people"

Ashleigh Jarriel

November 21, 2022

5 out of 5

"I have been a customer with this agency for years and they are outstanding! Any time I have had questions about my policy, or rates, the staff has always helped me in any way possible. Ainsley, has always gone above and beyond to make sure all of my questions were answered and if she did not know, she would direct me to the appropriate person/department to help me. Great customer service is very important to me and that is why I will continue using this agency for any of my insurance needs!"

Jennifer Maddox

November 16, 2022

5 out of 5

"Best price. Easy transaction. Awesome customer service."

Emily Calderon

November 14, 2022

5 out of 5

"Antonio was a great help in setting up my car insurance! As a first timer, I really appreciated his help"

Vadra Craven

November 10, 2022

5 out of 5

"Antonio is one of the BEST insurance officers I have ever worked with. I am highly satisfied with this agency. More than 5 stars!"

Lindsey

November 9, 2022

5 out of 5

"Great service from the very first call!! I had the pleasure of working with Antonio. He was fantastic! I couldn’t have asked for a better agent. He answered all of my questions throughly. He assisted me in finding the best rate and bundle! I’m very pleased with my new policy with StateFarm! I highly recommend speaking with someone if you’re in the market for insurance coverage! They have many options/bundles to choose from and ways to save! Who said buying insurance had to be a pain! They make it easy and affordable!"

Maranda Songer

November 8, 2022

5 out of 5

"I absolutely couldn’t have asked for a better experience. They were helpful and so kind. Not to mention so much cheaper then what I had before. I’m paying 125 dollars less than what I was paying for car insurance, but now I have auto, life and renters. I’m beyond grateful I found them. I hope everyone does. Everyone should ask for Matt!!"

Luanna Sullivan

November 7, 2022

5 out of 5

"I've had a positive experience with this agency. When I started price shopping, I heard from Matt and he helped me throughout the whole process, got me a better rate than I had, and customer service has been awesome. Highly recommend!"

Consepcion Razo

November 4, 2022

5 out of 5

"(Translated by Google) Excellent service! (Original) Excelente servicio!"

Bennett Crews

November 4, 2022

5 out of 5

"Amazing staff! They made this process much easier than I thought it would be! Thank you for all of your help!!!"

Jennifer Adkins

November 4, 2022

5 out of 5

"Excellent service!"

Anderson Dunlap

November 4, 2022

5 out of 5

"Always a great experience working with Lee and his team."

Ainsley Toal

November 3, 2022

5 out of 5

"Incredible customer service. I will recommend Lee Towns State Farm to all my friends and family. Thank you for helping me understand my car and home insurance!!"

Sean Huckeba

November 3, 2022

5 out of 5

"Stopped by the other day for some information. Top notch service, especially from who I think was their office manager. I think her name was Tainsley? Anyway, I'll be back soon just to see that smile if nothing else."

Matthew Pulliam

November 3, 2022

5 out of 5

"Honest company I would trust them with all my insurance needs."

Kailey Duda

November 3, 2022

5 out of 5

"Great customer service! I would recommend them to all of my friends and family."

Steven Cornett

November 3, 2022

5 out of 5

"Great agency. They have taken over the insurance for a secondary home/cabin of ours and we have been very pleased with the level of service received. I would highly recommend."

kingjnx

October 25, 2022

5 out of 5

"Lee and his team are always happy and helpful. If you're looking for life auto or home insurance I recommend calling or visiting this office."

Clora Harris

September 15, 2022

5 out of 5

"Very knowledgeable explain everything very friendly"

shannon wilson

September 6, 2022

5 out of 5

"Great hassle free service with knowledgeable agent's."

dor todd

May 31, 2022

5 out of 5

"Good insurance"

ANNE THRASHER

May 28, 2022

5 out of 5

"Very friendly and informative staff. Called about a new car purchase and even though I’m not yet a current client they still took the time to answer my questions and explain some processes. I will definitely be moving my insurance to Lee and his staff very soon."

Angela Worley

April 25, 2022

5 out of 5

"I have done business with this agency for over 10 years and their customer service is always 5 stars."

What our customers say about us...

SINGING _SULLY

February 28, 2023

5 out of 5

"Great SAR training! Learned a lot at tracking missing people! Thanks everyone!"

AM

January 26, 2023

1 out of 5

"Chandler has been a great agent to work with! He is very knowledgable and was able to help me find the best deal for both car insurance and rental insurance. The price he gave me was about $40-60 less than other insurance companies that I spoke with. When I first got my car insurance through State Farm, my driving tracker didn't arrive (pandemic mail) and he was very quick in getting me a new one sent right away. Edit- I was so sad when Chandler left because with him, so did the great service. My bill changed monthly and I constantly had to ask for explanations. When I got a new car, I couldn't get a response on how to update my insurance/add my husband. I then called multiple times for multiple days, emailed and texted with no response. Finally, I got someone to pick up so I could cancel. Someone finally reached out to me because I had put my husband's name in to get a quote and they wanted new business, yet they weren't taking care of their existing. Their response was that I had contacted them over the holidays, but I had contacted them well into the week following the holidays with 0 response and when they were supposed to be open. Wherever Chandler has gone to- follow him for insurance because without him they are severely slacking."

Baxter Collier

November 21, 2022

5 out of 5

"I love buying my insurance here, such nice people"

Ashleigh Jarriel

November 21, 2022

5 out of 5

"I have been a customer with this agency for years and they are outstanding! Any time I have had questions about my policy, or rates, the staff has always helped me in any way possible. Ainsley, has always gone above and beyond to make sure all of my questions were answered and if she did not know, she would direct me to the appropriate person/department to help me. Great customer service is very important to me and that is why I will continue using this agency for any of my insurance needs!"

Jennifer Maddox

November 16, 2022

5 out of 5

"Best price. Easy transaction. Awesome customer service."

Emily Calderon

November 14, 2022

5 out of 5

"Antonio was a great help in setting up my car insurance! As a first timer, I really appreciated his help"

Vadra Craven

November 10, 2022

5 out of 5

"Antonio is one of the BEST insurance officers I have ever worked with. I am highly satisfied with this agency. More than 5 stars!"

Lindsey

November 9, 2022

5 out of 5

"Great service from the very first call!! I had the pleasure of working with Antonio. He was fantastic! I couldn’t have asked for a better agent. He answered all of my questions throughly. He assisted me in finding the best rate and bundle! I’m very pleased with my new policy with StateFarm! I highly recommend speaking with someone if you’re in the market for insurance coverage! They have many options/bundles to choose from and ways to save! Who said buying insurance had to be a pain! They make it easy and affordable!"

Maranda Songer

November 8, 2022

5 out of 5

"I absolutely couldn’t have asked for a better experience. They were helpful and so kind. Not to mention so much cheaper then what I had before. I’m paying 125 dollars less than what I was paying for car insurance, but now I have auto, life and renters. I’m beyond grateful I found them. I hope everyone does. Everyone should ask for Matt!!"

Luanna Sullivan

November 7, 2022

5 out of 5

"I've had a positive experience with this agency. When I started price shopping, I heard from Matt and he helped me throughout the whole process, got me a better rate than I had, and customer service has been awesome. Highly recommend!"

Consepcion Razo

November 4, 2022

5 out of 5

"(Translated by Google) Excellent service! (Original) Excelente servicio!"

Bennett Crews

November 4, 2022

5 out of 5

"Amazing staff! They made this process much easier than I thought it would be! Thank you for all of your help!!!"

Jennifer Adkins

November 4, 2022

5 out of 5

"Excellent service!"

Anderson Dunlap

November 4, 2022

5 out of 5

"Always a great experience working with Lee and his team."

Ainsley Toal

November 3, 2022

5 out of 5

"Incredible customer service. I will recommend Lee Towns State Farm to all my friends and family. Thank you for helping me understand my car and home insurance!!"

Sean Huckeba

November 3, 2022

5 out of 5

"Stopped by the other day for some information. Top notch service, especially from who I think was their office manager. I think her name was Tainsley? Anyway, I'll be back soon just to see that smile if nothing else."

Matthew Pulliam

November 3, 2022

5 out of 5

"Honest company I would trust them with all my insurance needs."

Kailey Duda

November 3, 2022

5 out of 5

"Great customer service! I would recommend them to all of my friends and family."

Steven Cornett

November 3, 2022

5 out of 5

"Great agency. They have taken over the insurance for a secondary home/cabin of ours and we have been very pleased with the level of service received. I would highly recommend."

kingjnx

October 25, 2022

5 out of 5

"Lee and his team are always happy and helpful. If you're looking for life auto or home insurance I recommend calling or visiting this office."

Clora Harris

September 15, 2022

5 out of 5

"Very knowledgeable explain everything very friendly"

shannon wilson

September 6, 2022

5 out of 5

"Great hassle free service with knowledgeable agent's."

dor todd

May 31, 2022

5 out of 5

"Good insurance"

ANNE THRASHER

May 28, 2022

5 out of 5

"Very friendly and informative staff. Called about a new car purchase and even though I’m not yet a current client they still took the time to answer my questions and explain some processes. I will definitely be moving my insurance to Lee and his staff very soon."

Angela Worley

April 25, 2022

5 out of 5

"I have done business with this agency for over 10 years and their customer service is always 5 stars."